Minor incident

Daxko: ZenPlanner - Unauthorized Account Activity

Oct 20, 2026, 17:03 UTC

started

19:03 UTC

resolved

2 h

duration

Affected: ZenPlanner

Current status of Daxko: Operational — live Daxko status

Timeline

Oct 20, 2026, 17:03 UTC
investigating
Some customers have reported unexpected changes to account profile information and emails they did not send. We are investigating and working to protect affected accounts.
Oct 20, 2026, 19:03 UTC
resolved
We have stopped unauthorized outbound email activity and secured affected accounts with password resets. Our investigation is complete and this incident is now resolved.

Updates as published by Daxko (original).

This was part of a wider event: 20 services reported incidents within the hour.

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CM.com 17:37 UTC · Temporary service interruption on MO webhook configuration
PDQ 17:22 UTC · Automations are falling behind for some customers
TeamViewer 17:21 UTC · DEX Platform Intelligence, Insights not generated for 11 days
Twilio 17:16 UTC · SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States
RIPE NCC 17:12 UTC · Delayed data in RIPEstat
Honeycomb 17:07 UTC · Degraded event ingest
Zwift 17:02 UTC · Zwift Slow Loading Times
Fly.io 16:54 UTC · Capacity issues in GRU region
Twilio 16:53 UTC · Issue with Flex Agent Copilot Auto Wrap-up Notes
SofaScore 16:51 UTC · Production errors
Frontline Education Public 16:49 UTC · Test Incident again