Major incident

Clerk: Elevated 500 rates on API responses

Current status of Clerk: Operational — live Clerk status

Timeline

1. May 26, 2026, 21:19 UTC
   investigating
   We are investigating elevated 500s affecting a subset of our API responses.
2. May 26, 2026, 21:32 UTC
   investigating
   We have implemented remediation for our session service. We are still investigating remediation for the Dashboard and backend API.
3. May 26, 2026, 21:47 UTC
   investigating
   We are deploying a mitigation for the Dashboard and Backend API
4. May 26, 2026, 21:53 UTC
   investigating
   We are continuing to work to deploy a mitigation for the backend API and Dashboard issues.
5. May 26, 2026, 22:00 UTC
   investigating
   We have deployed a fix and are observing rapid decline in error rates. We continue to monitor the situation.
6. May 26, 2026, 22:08 UTC
   monitoring
   We have deployed a fix for this issue and our services appear to have returned to normal operation. We continue to monitor.
7. May 26, 2026, 22:26 UTC
   resolved
   The root cause has been identified and addressed. We will continue to monitor going forward.

Updates as published by Clerk.