Major incident
Clerk: Analytics API I/O timeouts
Jun 9, 2026, 21:56 UTC
started
22:37 UTC
resolved
41 min
duration
Current status of Clerk: Operational — live Clerk status
Timeline
- Jun 9, 2026, 21:56 UTCinvestigatingEndpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.
- Jun 9, 2026, 22:11 UTCmonitoringWe've mitigated a connection issue with the Analytics API and are now monitoring.
- Jun 9, 2026, 22:37 UTCresolvedBetween 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption
Updates as published by Clerk.
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