Major incident

Clerk: Analytics API I/O timeouts

Jun 9, 2026, 21:56 UTC
started
22:37 UTC
resolved
41 min
duration

Current status of Clerk: Operational — live Clerk status

Timeline

  1. Jun 9, 2026, 21:56 UTC
    investigating
    Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.
  2. Jun 9, 2026, 22:11 UTC
    monitoring
    We've mitigated a connection issue with the Analytics API and are now monitoring.
  3. Jun 9, 2026, 22:37 UTC
    resolved
    Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption

Updates as published by Clerk.

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