ClearSale outage history and status
Is ClearSale down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.55%
uptime, 90 days
6
incidents, 90 days
1 h 04 min
median time to fix
Oct 21, 2026
last incident
ClearSale components
Antifraude Flow
- Decisão de Pedidos Operational
- Fingerprint Operational
Antifraude
- Decisão de Pedidos Operational
- Aplicação Operational
- Fingerprint Operational
- Plataforma One Operational
Device Check
- Device Check Operational
- Fingerprint Operational
Plataforma Data Trust
- Plataforma Data Trust Geral Operational
- Score Operational
- Fingerprint Operational
- Ratings Operational
- Insights Operational
- Sim Swap Operational
- 2FA Operational
- Token Operational
- Background Check Operational
- Decisão Operational
- Biolink Operational
- Liveness (Prova de Vida) Operational
- Autenticação de Identidade por Documentos Operational
- Score Biométrico (legado) Operational
- Perfil Laranja Operational
- TrustCard Operational
- Facematch Operational
- Transação Operational
- Face Segura Operational
Plugins
- WooCommerce Operational
- Shopify Operational
Pix
- Dossiê Operational
- API Score Operational
- API Decision Operational
- Data Trust (V1) Operational
- DTI Operational
- R6 Operational
ClearSale outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 21, 2026, 21:15 UTC | Instabilidade no tempo de resposta nos Insights | No impact | — |
| Oct 21, 2026, 21:12 UTC | Instabilidade no tempo de resposta | No impact | — |
| Sep 25, 2026, 18:55 UTC | Atraso no processamento de pedidos Decisão de Pedidos, Decisão de Pedidos | Major | 4 h 50 min |
| Sep 24, 2026, 21:18 UTC | Atraso no processamento de pedidos Decisão de Pedidos, Decisão de Pedidos | No impact | 22 min |
| Sep 24, 2026, 14:14 UTC | Indisponibilidade de Login na Plataforma DataTrust Plataforma Data Trust Geral | No impact | 1 h 47 min |
| Sep 14, 2026, 20:47 UTC | Problema na Integração de Pedidos do Shopify Shopify | Major | 4 h 48 min |
| Jul 28, 2026, 14:41 UTC | Instabilidade na atualização dos status de pedidos Shopify Shopify | Major | 1 h 24 min |
| Jul 24, 2026, 18:33 UTC | Trustscore - Intermitência Decisão de Pedidos, Score, TrustCard | No impact | 1 h 20 min |
| Jul 19, 2026, 15:46 UTC | Instabilidade na integração de pedidos Decisão de Pedidos | Minor | 1 h 39 min |
| Jul 11, 2026, 14:42 UTC | Antifraude Flow/Trustscore - Instabilidade na decisão de pedidos Decisão de Pedidos, Score, Fingerprint, Ratings, Insights, TrustCard | Major | 51 min |
| Jul 9, 2026, 21:38 UTC | Instabilidade na atualização dos status de pedidos Shopify BR Shopify | Major | 1 h 57 min |
| Jul 8, 2026, 21:38 UTC | Indisponibilidade VPN global Score, TrustCard | Major | 1 h 29 min |
| Jul 6, 2026, 17:54 UTC | Indisponibilidade no processamento e análise de pedidos Decisão de Pedidos, Dossiê, API Score, API Decision | Critical | 19 h 01 min |
| Jul 3, 2026, 16:25 UTC | [2FA Whatsapp] Indisponibilidade de respostas 2FA | Major | 1 h 37 min |
| Jun 28, 2026, 04:35 UTC | Instabilidade autenticação - PIX Dossiê, API Score, API Decision | No impact | <1 min |
| Jun 25, 2026, 14:32 UTC | Ajustes no plugin de integração WooCommerce WooCommerce | No impact | 7 days 23 h |
| Jun 17, 2026, 13:54 UTC | Shopify - Análise de Pedidos Decisão de Pedidos, Decisão de Pedidos | Minor | 4 h 11 min |
| Jun 12, 2026, 15:02 UTC | [2FA/MFA] Intermitência no recebimento de respostas de WPP 2FA | Minor | 2 h 26 min |
| Jun 2, 2026, 13:30 UTC | Divergência nos nomes apresentados nas observações dos pedidos. Plataforma One | No impact | 17 min |
| Jun 1, 2026, 14:25 UTC | [2FA/MFA] Intermitência no recebimento de respostas de WPP 2FA | Minor | 19 min |
| May 29, 2026, 18:31 UTC | Flow - Lentidão Bifrost | No impact | <1 min |
| May 29, 2026, 12:46 UTC | Lentidão - Documetoscopia e Biometria Biolink, Autenticação de Identidade por Documentos, Score Biométrico (legado), Face Segura | Major | 54 min |
| May 28, 2026, 18:24 UTC | Instabilidade no uso do rank biometrics Biolink, Score Biométrico (legado) | Major | 55 min |
| May 19, 2026, 20:38 UTC | Portal Plataforma DataTrust - Indisponibilidade Plataforma Data Trust Geral | No impact | 15 min |
| May 15, 2026, 15:07 UTC | Timeout na transações Decisão de Pedidos, Plataforma Data Trust Geral, Score, Ratings, Insights, Perfil Laranja | No impact | 29 min |
52 incidents in our archive since February 12, 2026.
When and where ClearSale fails
By weekday
Most incidents start on Tue.
- Mon7
- Tue11
- Wed11
- Thu9
- Fri11
- Sat1
- Sun2
Most affected, last 12 months
- Decisão de Pedidos16
- Plataforma Data Trust Geral9
- Score7
- TrustCard7
- Biolink6
- Score Biométrico (legado)6
- 2FA5
- Ratings5
When ClearSale went down with others
- Jun 12, 2026, 13:56 UTC 18 services reported incidents within the hour
Scheduled maintenance
- Oct 28, 2026, 01:00 UTC Aviso de Manutenção Programada: Atualização de certificado e Infra Banco Dados R6 - 27/10
Other payments & finance services
- Up actblue 100% · 90 d
- Up Affirm 100% · 90 d
- Up Afterpay 100% · 90 d
- Up Avalara 100% · 90 d
- Up bancolombia 100% · 90 d
- Up BBVA 100% · 90 d
- Up Bolt 100% · 90 d
- Up CAPITAL Button 100% · 90 d
FAQ
- Is ClearSale down right now?
- At our last check ClearSale's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does ClearSale go down?
- ClearSale reported 6 incidents in the last 90 days (2 major or critical), with 578 minutes of major outage: 99.55% uptime.
- When was the last ClearSale outage?
- The latest reported incident started on Oct 21, 2026, 21:15 UTC: "Instabilidade no tempo de resposta nos Insights", resolved after —.
- How long do ClearSale outages last?
- Half of ClearSale's incidents in the last 90 days were resolved within 1 h 04 min.
Source: ClearSale official status page · RSS of ClearSale incidents · status badge for your site