Major incident

Caseys: 3rd Party Vendor Outage - Business/Admin Emails

Sep 1, 2026, 15:47 UTC

started

13:03 UTC

resolved September 2, 2026

21 h 16 min

duration

Current status of Caseys: Operational — live Caseys status

Timeline

Sep 1, 2026, 15:47 UTC
investigating
Due to a 3rd party vendor outage, functionality related to Business and Admin emails (such as Data Exports) are failing to complete successfully. No observed impact to customer email delivery. Business and Admin Emails Failing to send: - Functionality related to Business and Admin emails, such as Data Exports - No impact to customer email delivery
Sep 1, 2026, 21:00 UTC
identified
The issue has been identified and a fix is being implemented.
Sep 1, 2026, 21:00 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026, 13:03 UTC
resolved
This incident has been resolved.

Updates as published by Caseys (original).

This was part of a wider event: 92 services reported incidents within the hour.

Ada 16:37 UTC · Investigating issues with Ada Voice service on US and Maple Clusters
Tenable 16:33 UTC · Tenable Cloud Security: UI/API Slowness
Contentstack 16:20 UTC · Contentstack – Azure EU – Publishing and Webhook Delays
Skylark 16:14 UTC · Skylark Service Unavailable in NA
Achievers 16:13 UTC · US3 momentarily unavailability
Doctolib 16:05 UTC · Financial OS is partially down
LiveRamp External 15:53 UTC · Incident Resolved for Public API - Segments API via Grafana
Auth0 15:50 UTC · Elevated Error Rates on Multiple Cloud Environments
Replit 15:50 UTC · Upstream Issues
Punchh 15:47 UTC · 3rd Party Vendor Outage - Business/Admin Emails
Missouri S&T IT Services & Systems 15:40 UTC · NX License Down
Mews 15:38 UTC · Italian Fiscal Printer Commands Failing in Mews Connector (Windows)
Sigma Computing 15:34 UTC · Widespread failures are preventing Sigma from loading for GCP-hosted organizations.
Sourcegraph 15:34 UTC · Sign-in and authentication errors
imgix 15:30 UTC · Increased errors for new render requests