Caseys outage history and status
Is Caseys down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
Open incidents
97.9%
uptime, 90 days
3
incidents, 90 days
21 h 16 min
median time to fix
Sep 1, 2026
last incident
Caseys components
Partners
- AWS Operational
- Cloudflare Operational
- Databricks Operational
- Cloudinary Operational
- Tableau Operational
- Sendgrid Operational
- Mandrill Operational
- Twilio Operational
- Confluent Cloud Operational
Background Processes
- Campaigns Operational
- Data Exports Operational
- Event Webhooks Operational
- Segments Operational
- Internal Data Sync Operational
- Data Pipelines Operational
Web Components
- Punchh API Operational
- Authentication API Operational
- Management Dashboard Operational
- POS API Operational
- Webhook API Operational
- POS DataSink API Operational
- Punchh POS Control Center Operational
Caseys outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1, 2026, 15:47 UTC | 3rd Party Vendor Outage - Business/Admin Emails | Major | 21 h 16 min |
| Aug 27, 2026, 13:32 UTC | Caseys | Delayed check-in tagging affecting campaign processing | Major | 26 h 52 min |
| Aug 9, 2026, 05:58 UTC | Punchh Platform Elevated Response Time in APIs | Minor | 4 h |
| Aug 5, 2026, 23:17 UTC | Casey's | Elevated response times across POS, Mobile, and Punchh APIs Punchh API, Management Dashboard, POS API | Major | 1 h 20 min |
| Jul 22, 2026, 20:09 UTC | Mass Gifting Campaign notifications - Delayed delivery | Major | 1 h 44 min |
| Jun 25, 2026, 20:03 UTC | Punchh Partial Platform Outage | Major | 58 min |
| May 8, 2026, 01:15 UTC | Punchh Platform Service Regression - High Error Rates in APIs | Major | 26 h 09 min |
| Feb 25, 2026, 17:42 UTC | Punchh Platform Outage | Major | 4 h 47 min |
| Dec 5, 2025, 09:17 UTC | Punchh Platform Outage | Critical | 1 h 08 min |
| Nov 18, 2025, 14:13 UTC | Punchh Platform Outage | Critical | 3 h 50 min |
| Oct 20, 2025, 08:15 UTC | Punchh Platform Partial Outage - High Error Rates in APIs | Major | 16 h 41 min |
| Oct 1, 2025, 20:02 UTC | Update Rewards Expiry Functionality Missing | Major | 6 days 11 h |
| Sep 10, 2025, 11:13 UTC | Punchh Platform Outage | Critical | — |
| Aug 21, 2025, 18:53 UTC | Ongoing Cloudflare Outage Affecting Services Cloudflare, Management Dashboard | Minor | 2 h |
| Aug 4, 2025, 13:57 UTC | Data Export Failing Data Exports | Major | 16 min |
| Jun 25, 2025, 23:04 UTC | Elevated Latency in Campaign Management & Statistics Dashboards | Minor | 1 h 43 min |
| Jun 20, 2025, 16:13 UTC | Known Issue: Bug Impacting Limited Export Functionality Data Exports | No impact | <1 min |
| Jun 12, 2025, 19:52 UTC | ⚠️ Ongoing Google Cloud Platform (GCP) and Cloudflare Outage Affecting Services | No impact | 3 h 28 min |
| May 29, 2025, 19:38 UTC | Punchh Platform Elevated Response Time in APIs | Major | 46 min |
| May 29, 2025, 08:53 UTC | Elevated Errors and Unexpected Behaviors After Deployment Punchh API, Webhook API | Minor | 4 h 09 min |
| Apr 2, 2025, 12:12 UTC | Punchh Platform Data Syncing Delays Data Exports, Databricks | Minor | 1 h 09 min |
| Mar 31, 2025, 17:20 UTC | Punchh Platform Campaign Processing Delays | Minor | 50 min |
| Feb 21, 2025, 06:37 UTC | Punchh Platform Data Access issue | Minor | 6 h 35 min |
| Nov 7, 2024, 10:19 UTC | Punchh Platform Outage | Critical | 20 min |
| Sep 30, 2024, 07:25 UTC | Intermittent Report Availability Issue on Dashboard | No impact | — |
50 incidents in our archive since August 31, 2023.
When and where Caseys fails
By weekday
Most incidents start on Wed.
- Mon6
- Tue4
- Wed13
- Thu10
- Fri10
- Sat2
- Sun5
Most affected, last 12 months
- Management Dashboard1
- POS API1
- Punchh API1
When Caseys went down with others
- Sep 1, 2026, 13:31 UTC 92 services reported incidents within the hour
- May 7, 2026, 23:43 UTC 63 services reported incidents within the hour
- Dec 5, 2025, 08:45 UTC 96 services reported incidents within the hour
- Nov 18, 2025, 10:52 UTC 207 services reported incidents within the hour
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FAQ
- Is Caseys down right now?
- At our last check Caseys's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Caseys go down?
- Caseys reported 3 incidents in the last 90 days (2 major or critical), with 2,716 minutes of major outage: 97.9% uptime.
- When was the last Caseys outage?
- The latest reported incident started on Sep 1, 2026, 15:47 UTC: "3rd Party Vendor Outage - Business/Admin Emails", resolved after 21 h 16 min.
- How long do Caseys outages last?
- Half of Caseys's incidents in the last 90 days were resolved within 21 h 16 min.
Source: Caseys official status page · RSS of Caseys incidents · status badge for your site