No impact incident

Sauce Labs: 2026-October-13 Resolved Service Incident

Oct 13, 2026, 10:09 UTC

started

10:09 UTC

resolved

<1 min

duration

Affected: US-West, US-West, US-West, US-West, US-West, US-West, US-West, US-West, US-West, US-West

Current status of Sauce Labs: Operational — live Sauce Labs status

Timeline

Oct 13, 2026, 10:09 UTC
resolved
On 13 October, between 05:10 UTC and 05:45 UTC, we experienced elevated error rates for VDC, RDC, Sauce Connect, and IPSec services in the US-West-1 data center. The issue has been resolved. All services are now fully operational.

Updates as published by Sauce Labs (original).

This was part of a wider event: 15 services reported incidents within the hour.

Scaleway 10:46 UTC · [Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance
Sage 10:37 UTC · E-invoicing France - invoicing France
UiPath 10:32 UTC · JAPAN - Orchestrator - Robot logs are not showing up for some Customers
Figma 10:25 UTC · Figma agent and Figma Make increased errors rates.
Kraken 10:25 UTC · MultiversX (EGLD) Funding paused
Doctolib 10:20 UTC · Clinical Software is having some issues
Cloudflare 10:14 UTC · Audit Logs v2 ingestion is missing multiple Cloudflare products
Tellent 10:13 UTC · Increased errors affecting Tellent auth services
LiveKit 10:01 UTC · Observability upload and Agent Simulations failures
Brandwatch 09:42 UTC · Labels Functionality in Publish and Measure
Zoom 09:32 UTC · Service degradation affecting Zoom Meeting API in US region
Fly.io 09:25 UTC · Historical logs are currently delayed
Grafana Cloud 09:23 UTC · Phone call notifications to numbers in Russia and Kazakhstan are blocked
ElevenLabs 09:21 UTC · Multiple US endpoints experiencing timeouts and latency