Critical incident

Tellent: Increased errors affecting Tellent auth services

Affected: Recruitee API, Tellent HR API, Grow API

Current status of Tellent: Operational — live Tellent status

Timeline

1. Oct 13, 2026, 10:13 UTC
   investigating
   We're currently noticing an increased number of errors within our Tellent auth services. This might affect your usage of our system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
2. Oct 13, 2026, 10:14 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 13, 2026, 10:28 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Oct 13, 2026, 10:32 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Oct 13, 2026, 10:33 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Oct 13, 2026, 10:33 UTC
   resolved
   This incident has been resolved.

Updates as published by Tellent (original).