Minor incident

Blackbaud: Active Issue Alert – Blackbaud.com - #000695078

Sep 28, 2026, 13:23 UTC

started

18:48 UTC

resolved

5 h 24 min

duration

Affected: Blackbaud.com

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Sep 28, 2026, 13:23 UTC
investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the FTP Service for file transfers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Sep 28, 2026, 18:48 UTC
resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

This was part of a wider event: 12 services reported incidents within the hour.

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PDQ 14:05 UTC · Connect Remote desktop new users are having issues
LiveIntent 14:02 UTC · Ad Serving Issue
UpCloud 14:01 UTC · [FI-HEL2]: File Storage Issues
Wise 13:59 UTC · Issue impacting transaction processing
Thinkific 13:58 UTC · Asset Library Outage
ElevenLabs 13:57 UTC · Agents - EU Residency
Supabase 13:47 UTC · Log Ingestion Degradation
Vercel 13:44 UTC · Build failures and 500 errors for functions using Edge runtime
Brown University 13:39 UTC · MyApps Browsers & Office Environment Login Issue
DAT Freight & Analytics 13:34 UTC · DAT One Service Interruption
Kaseya 13:28 UTC · Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors
Squarespace 13:17 UTC · Squarespace loading and editing Issues
CM.com 13:06 UTC · Email Campaigns - Transactional Mail Sent Without Attachments