Major incident

Squarespace: Squarespace loading and editing Issues

Affected: Site Editing, Commerce, Email Campaigns

Current status of Squarespace: Operational — live Squarespace status

Timeline

1. Sep 28, 2026, 13:17 UTC
   identified
   We are currently investigating issues across Squarespace, specifically regarding access to the Email Campaigns panel as well as applying and accessing certain premium features.
2. Sep 28, 2026, 13:35 UTC
   identified
   We are continuing to work on a fix for this issue.
3. Sep 28, 2026, 13:50 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 28, 2026, 14:06 UTC
   resolved
   This incident has been resolved.

Updates as published by Squarespace (original).