Major incident

Asaas: Indisponibilidade na consulta Serasa para PF

Oct 6, 2026, 13:15 UTC

started

20:34 UTC

resolved

7 h 19 min

duration

Affected: Consulta Serasa

Current status of Asaas: Operational — live Asaas status

Timeline

Oct 6, 2026, 13:15 UTC
investigating
Estamos enfrentando uma indisponibilidade no recurso de Consultas Serasa, impactando majoritariamente contas de pessoa física. O time responsável está trabalhando para normalizar o serviço o mais rápido possível.
Oct 6, 2026, 20:34 UTC
resolved
As consultas Serasa estão normalizadas.

Updates as published by Asaas (original).

This was part of a wider event: 22 services reported incidents within the hour.

Batch 14:06 UTC · Missing CEP push events in MEP custom event exports
Elastic Cloud (Public) 14:04 UTC · Delayed Serverless Metrics in Azure UAE North region
AssemblyAI 14:00 UTC · Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model
Sinch 13:58 UTC · Delivery Issue French Guiana - Digicel
OpenAI 13:35 UTC · Elevated error rates in ChatGPT Go conversations
Cloudflare 13:34 UTC · Network routing issue
Kraken 13:27 UTC · AUD NPP Deposits and Withdrawals failing.
FortiSASE 13:27 UTC · Report of inability to load FortiSASE GUI
Circle 13:24 UTC · USDC on X Layer — Delayed mints and burns (technical difficulties)
DTN 13:13 UTC · Aghost & Portal Service Outage
Cornerstone 13:13 UTC · Latency on Reporting 2.0 - UK SL2 swimlane
GOV.UK One Login 13:11 UTC · Important: GOV.UK One Login service restored
Kraken 13:09 UTC · Sonic (S) Funding Delays
Thomson Reuters Legal 13:08 UTC · Investigating issue affecting UAE (ZAE1) region
Mews 13:04 UTC · Some channel reservations with loyalty memberships are not being created