Minor incident

Blackbaud: Active Issue Alert – Blackbaud Luminate Online - 000695957

Oct 2, 2026, 15:39 UTC

started

17:05 UTC

resolved

1 h 26 min

duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 2, 2026, 15:39 UTC
identified
We have identified an issue impacting a subset of customers that can cause intermittent errors with TeamRaiser donations or TeamRaiser stats not updating correctly. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 2, 2026, 16:22 UTC
identified
We have identified an issue impacting a subset of customers that can cause intermittent errors with TeamRaiser donations or TeamRaiser stats not updating correctly. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 2, 2026, 16:44 UTC
identified
We have identified an issue impacting a subset of customers that can cause intermittent errors with TeamRaiser donations or TeamRaiser stats not updating correctly. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Oct 2, 2026, 17:05 UTC
resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

This was part of a wider event: 24 services reported incidents within the hour.

Berklee IT Services 16:36 UTC · Network Outage at Saint Cecilia Church (Boston Campus)
eXp 16:36 UTC · [Synthetics] Health Check | agent-service-orch.exprealty.com/v1/health is DOWN
eXp 16:35 UTC · [Synthetics] Health Check | agentdb.exprealty.com/health is DOWN
Pantheon Operations 16:30 UTC · Intermittent Dashboard and Workspace Errors
UiPath 16:23 UTC · Delays starting jobs on Cloud Robots in the US region
Overleaf 16:21 UTC · Git integration degraded
Mercury 16:11 UTC · Issues Revealing Card Details on Web and Mobile
Linode 16:01 UTC · Service Issue - Object Storage - US-Southeast (Atlanta)
Ping Identity 15:57 UTC · PingOne MFA - Global - Degradation
Keller Cloud 15:54 UTC · Login Command Service Notification
Bling 15:29 UTC · Saldo do Ficha Financeira sendo exibido de forma divergente
AdGuard 15:26 UTC · AdGuard DNS - DNS resolution issues in Sydney, London and Amsterdam
Cielo 15:21 UTC · Indisponibilidade pontual para o emissor Banpara para o mundo físico
BAS 15:05 UTC · This is an example incident
ITS Network & Systems 15:01 UTC · Campus Phones