Major incident
Articulate: Web Apps & Storyline 360: Feature Availability Restored
Jul 10, 2026, 16:47 UTC
started
11:25 UTC
resolved July 13, 2026
2 days 18 h
duration
Affected: Rise 360, AI Assistant, Localization
Current status of Articulate: Operational — live Articulate status
Timeline
- Jul 10, 2026, 16:47 UTCinvestigatingWe're investigating a possible issue with our upstream feature management platform. We'll share more information here as soon as it's available.
- Jul 10, 2026, 17:16 UTCinvestigatingWe are continuing to investigate this issue.
- Jul 10, 2026, 18:18 UTCinvestigatingWe are continuing to investigate this issue.
- Jul 10, 2026, 18:59 UTCinvestigatingWe experienced an outage with our upstream feature management platform. The incident has been resolved, and all features are functional again. We're continuing to monitor performance. If you are experiencing issues finding or accessing features, please refresh your browser to restore normal functionality. Storyline 360 users may need to relaunch the application.
- Jul 10, 2026, 21:16 UTCmonitoringWe’re continuing to monitor performance closely to ensure services remain stable.
- Jul 11, 2026, 02:04 UTCmonitoringAll features are functional again. We're continuing to monitor performance.
- Jul 13, 2026, 11:25 UTCresolvedThis incident has been resolved.
Updates as published by Articulate (original).
Other services with incidents at the same time
This was part of a wider event: 31 services reported incidents within the hour.
- LaunchDarkly 17:40 UTC · Web application unavailable and flag delivery evaluations have elevated failure rate
- Posit 17:39 UTC · Errors creating new projects
- Brandwatch 17:36 UTC · Platform Incident - Vizia Not Loading
- Yotpo 17:31 UTC · Loyalty service degradation
- Procore Technologies 17:23 UTC · Select Tool Degradations
- Orb 17:11 UTC · Asynchronous workloads degradation
- Northwestern Information Technology 17:09 UTC · Service Interruption to Northwestern Medicine Services
- ZoomInfo 17:02 UTC · Chorus Platform | Third-Party Vendor Outage impacting services
- RocketReach 17:01 UTC · Issues with RocketReach
- Discord 16:49 UTC · Issues with billing operations
- Pylon 16:46 UTC · Dashboard Login failures
- Runway 16:42 UTC · We've identified a problem and are working on a fix
- Seismic Software 16:38 UTC · Some customers experiencing 404 errors navigating in the platform
- University of Waterloo 15:56 UTC · **ADFS Production Maintenance – Patching and Veeam Client Upgrade** - Outage
More Articulate incidents
- November 5, 2026 Articulate 360: Some customers may experience connectivity issues
- October 23, 2026 Articulate 360: Email notifications aren't being sent
- October 21, 2026 Articulate Blog: Temporarily offline for maintenance
- October 14, 2026 Delays validating educational discount eligibility
- October 8, 2026 Order Processing Issues
- August 13, 2026 Rise 360: PDF exports aren't processing