Major incident

Articulate: Web Apps & Storyline 360: Feature Availability Restored

Jul 10, 2026, 16:47 UTC
started
11:25 UTC
resolved July 13, 2026
2 days 18 h
duration

Affected: Rise 360, AI Assistant, Localization

Current status of Articulate: Operational — live Articulate status

Timeline

  1. Jul 10, 2026, 16:47 UTC
    investigating
    We're investigating a possible issue with our upstream feature management platform. We'll share more information here as soon as it's available.
  2. Jul 10, 2026, 17:16 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 10, 2026, 18:18 UTC
    investigating
    We are continuing to investigate this issue.
  4. Jul 10, 2026, 18:59 UTC
    investigating
    We experienced an outage with our upstream feature management platform. The incident has been resolved, and all features are functional again. We're continuing to monitor performance. If you are experiencing issues finding or accessing features, please refresh your browser to restore normal functionality. Storyline 360 users may need to relaunch the application.
  5. Jul 10, 2026, 21:16 UTC
    monitoring
    We’re continuing to monitor performance closely to ensure services remain stable.
  6. Jul 11, 2026, 02:04 UTC
    monitoring
    All features are functional again. We're continuing to monitor performance.
  7. Jul 13, 2026, 11:25 UTC
    resolved
    This incident has been resolved.

Updates as published by Articulate (original).

Other services with incidents at the same time

This was part of a wider event: 31 services reported incidents within the hour.

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