Major incident

Articulate: Rise 360: PDF exports aren't processing

Affected: Rise 360

Current status of Articulate: Operational — live Articulate status

Timeline

1. Aug 13, 2026, 18:21 UTC
   investigating
   Customers are unable to export Rise 360 courses to PDF. We're investigating this issue and working to restore PDF exports.
2. Aug 13, 2026, 18:57 UTC
   monitoring
   We've identified the issue preventing Rise 360 PDF exports from processing and deployed a fix. PDF exports are processing again, and we're continuing to monitor performance.
3. Aug 13, 2026, 20:20 UTC
   resolved
   This incident has been resolved.

Updates as published by Articulate (original).