Major incident

ActiveCampaign: Issue impacting customer logins for a portion of users

Affected: Platform Availability, Platform Availability, Platform Availability

Current status of ActiveCampaign: Operational — live ActiveCampaign status

Timeline

1. Aug 10, 2026, 14:14 UTC
   investigating
   We are currently investigating an issue impacting customer logins for a portion of users. Affected customers may encounter errors or be unable to access their accounts. Our engineering team is actively working to pinpoint the cause and restore full access as quickly as possible.
2. Aug 10, 2026, 14:33 UTC
   identified
   The issue has been identified and a fix is in progress.
3. Aug 10, 2026, 14:53 UTC
   monitoring
   A fix has been implemented and we are monitoring closely to ensure resolution.
4. Aug 10, 2026, 16:59 UTC
   resolved
   This incident has been resolved.

Updates as published by ActiveCampaign (original).