Minor incident

Zenoti: Zenoti Application Slowness - AMRS09

Affected: Zenoti-AMRS09

Current status of Zenoti: Operational — live Zenoti status

Timeline

1. Oct 28, 2026, 17:56 UTC
   investigating
   We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS09, which may be causing the application to be inaccessible for customers hosted on this POD. The issue is identified and a fix is implemented. We will continue to monitor performance closely and provide updates if needed.
2. Oct 28, 2026, 17:57 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 28, 2026, 18:23 UTC
   resolved
   The Zenoti application was unavailable for about 6 minutes (10:31 AM - 10:37 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 10:37 AM PDT and no further issues have been observed.

Updates as published by Zenoti (original).