No impact incident

Zenoti: Appointment Booking Issues – AMRS11

Affected: Zenoti-AMRS11

Current status of Zenoti: Operational — live Zenoti status

Timeline

1. Oct 31, 2026, 14:55 UTC
   investigating
   We are currently investigating an issue affecting appointment booking for few customers on AMRS11. All other application functionality remains unaffected.
2. Oct 31, 2026, 15:15 UTC
   identified
   The issue has been identified and a fix is implemented.
3. Oct 31, 2026, 15:19 UTC
   monitoring
   A fix has been implemented and appointment booking functionality is restored. We are monitoring the service performance.
4. Oct 31, 2026, 15:42 UTC
   resolved
   The incident affecting appointment booking for a few customers on AMRS11 has been resolved. The issue occurred between 7:04 AM PDT and 8:28 AM PDT. All systems are functioning normally, and no further issues have been observed.

Updates as published by Zenoti (original).