Major incident

Yext: File assets are failing to load in customer accounts

Affected: Pages Serving, Search Serving

Current status of Yext: Operational — live Yext status

Timeline

1. Jul 17, 2026, 08:50 UTC
   investigating
   File assets are failing to load in customer accounts
2. Jul 17, 2026, 10:26 UTC
   monitoring
   A fix has been implemented and we're monitoring the results
3. Jul 17, 2026, 16:51 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Jul 18, 2026, 10:30 UTC
   resolved
   This incident is resolved.
5. Jul 29, 2026, 20:53 UTC
   postmortem
   This incident was related to [https://www.yexttrust.com/incidents/vflk2wb46qj3](https://www.yexttrust.com/incidents/vflk2wb46qj3), please view the full postmortem there.

Updates as published by Yext (original).