Major incident

WatchGuard Technologies: 2026-11-04 - GLOBAL - Issues with new products activation

Affected: Activations:::CORE

Current status of WatchGuard Technologies: Operational — live WatchGuard Technologies status

Timeline

1. Nov 4, 2026, 06:17 UTC
   identified
   We continue to work on a service degradation with new product activation and have identified the issue. Our teams are working to restore normal operations. We'll post our next update in 60 minutes, if not sooner.
2. Nov 4, 2026, 06:47 UTC
   identified
   We are still working hard to resolve this event. Please check back at 60 minutes for updates. Thanks for your patience.
3. Nov 4, 2026, 08:02 UTC
   identified
   We are still working hard to resolve this event. Please check back at 60 minutes for updates. Thanks for your patience.
4. Nov 4, 2026, 08:24 UTC
   monitoring
   A fix has been implemented and we're no longer experiencing issues with new products activation. We will continue monitoring to ensure system stability. We will post our next update in 30 minutes, if not sooner.
5. Nov 4, 2026, 08:58 UTC
   resolved
   We are no longer experiencing issues with new products activation and this incident is now resolved. The services are operating normally at this time. We apologize for any inconveniences this event may have caused to you or your customers.

Updates as published by WatchGuard Technologies (original).