Minor incident

Volusion: Slowness in Admin Areas and Intermittent Errors on Category Pages

Oct 21, 2026, 16:23 UTC

started

19:15 UTC

resolved

2 h 52 min

duration

Affected: Merchant Storefronts, Merchant Dashboard

Current status of Volusion: Operational — live Volusion status

Timeline

Oct 21, 2026, 16:23 UTC
investigating
We are currently investigating an issue causing slowness across storefronts and admin portals, as well as intermittent errors on storefronts while browsing category pages. Our engineering team is actively working to identify the root cause and restore full performance. We will provide updates as soon as more information becomes available.
Oct 21, 2026, 16:37 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026, 19:15 UTC
resolved
This incident has been resolved.

Updates as published by Volusion (original).

This was part of a wider event: 109 services reported incidents within the hour.

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