Minor incident

CivicPlus: Service Disruption - Community Development v4

Oct 21, 2026, 16:59 UTC

started

19:10 UTC

resolved October 22, 2026

26 h 11 min

duration

Current status of CivicPlus: Minor issues — live CivicPlus status

Timeline

Oct 21, 2026, 16:59 UTC
monitoring
Community Development v4 services have been restored. We are continuing to monitor the system to support security and stability.
Oct 22, 2026, 19:10 UTC
resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.

This was part of a wider event: 109 services reported incidents within the hour.

Lovable 17:57 UTC · Lovable is slow at answering
Ledger 17:57 UTC · Service Loyalty Backend is down.
Ledger 17:57 UTC · Service Loyalty Program is down.
AfterShip 17:54 UTC · AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]
Sentry 17:53 UTC · Increased latency processing integration webhooks
Granola 17:49 UTC · Desktop app transcription and other functions failing for some users
Genetec Cloud Products 17:42 UTC · ClearID facing issues with plugin version 3.0.1153 - Command processing
Strava 17:41 UTC · iOS Purchase Issues
Cursor 17:40 UTC · Elevated errors for Bitbucket Cloud integrations
Clever 17:35 UTC · Clever is updating our home page. Product login and usage is not impacted.
ElevenLabs 17:30 UTC · Marketing website
ElevenLabs 17:30 UTC · Inbound Twilio calls experiencing intermittent connection failures
ElevenLabs 17:30 UTC · EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
ElevenLabs 17:30 UTC · Claude MCP connection not working
ElevenLabs 17:30 UTC · EU Agents disruption in SIP calls