Minor incident
Volusion: Investigating Intermittent Service Slowness
Oct 7, 2026, 19:56 UTC
started
00:04 UTC
resolved October 8, 2026
4 h 08 min
duration
Affected: Merchant Storefronts, Merchant Dashboard
Current status of Volusion: Operational — live Volusion status
Timeline
- Oct 7, 2026, 19:56 UTCinvestigatingWe are currently investigating reports of intermittent slowness and degraded performance across our platform. Our engineering team is actively working to identify the root cause and restore normal service levels. We apologize for the inconvenience and will provide an update as soon as more information becomes available. Thank you for your patience.
- Oct 7, 2026, 19:57 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Oct 7, 2026, 19:58 UTCidentifiedWe are continuing to work on a fix for this issue.
- Oct 7, 2026, 21:40 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 8, 2026, 00:04 UTCresolvedThis incident has been resolved.
Updates as published by Volusion (original).
Other services with incidents at the same time
This was part of a wider event: 22 services reported incidents within the hour.
- Pantheon Operations 20:54 UTC · Database Connection Issues and 504 Errors on a Subset of Sites
- Pinecone 20:40 UTC · [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
- Flexera System Status Dashboard 20:27 UTC · Spot Ocean - Intermittent Connectivity Issues
- WiscNet 20:12 UTC · [2300964] River Ridge School District - 400608 - Down
- Rippling 20:07 UTC · Issues using 1Password passkeys
- PRF 20:06 UTC · Network Outage - New Albany (SEI)
- Reddit 19:58 UTC · Investigating elevated errors across reddit.com and native apps
- Nearpod 19:48 UTC · DnA: Student Assessment Submission Errors
- Renaissance Learning 19:48 UTC · DnA: Student Assessment Submission Errors
- Topaz Labs 19:33 UTC · Model Download Issues
- Pitney Bowes 19:28 UTC · Canada Post Service Disruption Observed for RateShipment.
- Experian B2B 19:03 UTC · Insights Hub - Indisponibilidade matriz de risco
- Rippling 18:58 UTC · RPass Chrome extension login failures
More Volusion incidents
- October 21, 2026 Slowness in Admin Areas and Intermittent Errors on Category Pages
- October 14, 2026 Outgoing Store Email Delivery Issues
- October 8, 2026 PayPal Payment Experiencing Disruptions
- October 6, 2026 3rd Party API Connection Issues
- October 2, 2026 Errors with Checkout using PPCP and Live Rates
- September 23, 2026 Email Service Degredation