Critical incident

Volusion: Email Service Degredation

Affected: Email Services

Current status of Volusion: Operational — live Volusion status

Timeline

1. Sep 23, 2026, 16:26 UTC
   investigating
   We are currently investigating an issue affecting our email service, which may prevent incoming or outgoing emails from processing normally. Our team is actively working to resolve the situation as quickly as possible. We will provide updates as new information becomes available.
2. Sep 23, 2026, 16:26 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Sep 23, 2026, 16:29 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 23, 2026, 17:27 UTC
   resolved
   This incident has been resolved.

Updates as published by Volusion (original).