Minor incident

Volusion: Errors with Checkout using PPCP and Live Rates

Oct 2, 2026, 14:27 UTC

started

20:39 UTC

resolved

6 h 11 min

duration

Affected: Payment Gateway Services, Third-Party Services

Current status of Volusion: Operational — live Volusion status

Timeline

Oct 2, 2026, 14:27 UTC
investigating
Merchants may see errors with Live Rates at checkout, and also with PPCP checkout when attempting to use it as a payment method. We are currently investigating and will update as soon as we have identified the cause.
Oct 2, 2026, 14:49 UTC
identified
We have identified the issue and a fix is being implemented.
Oct 2, 2026, 14:55 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 2, 2026, 20:39 UTC
resolved
This issue has been resolved.

Updates as published by Volusion (original).

This was part of a wider event: 12 services reported incidents within the hour.

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Telnyx 14:20 UTC · Cloud Storage us-west-1 Region Temporarily Unavailable
Bling 14:18 UTC · Atualização indevida de status Enviado na integração Nuvemshop
LaunchDarkly 14:10 UTC · Elevated error rates in the LaunchDarkly application
University of Waterloo 14:08 UTC · Netmon Web GUI down - Degradation
Akamai 13:53 UTC · Edge Delivery Issues