Minor incident

Twilio: Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers

Affected: Voice, Europe

Current status of Twilio: Minor issues — live Twilio status

Timeline

1. Oct 19, 2026, 09:11 UTC
   investigating
   Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
2. Oct 19, 2026, 09:44 UTC
   investigating
   Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
3. Oct 19, 2026, 10:26 UTC
   investigating
   Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
4. Oct 19, 2026, 10:45 UTC
   investigating
   Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
5. Oct 19, 2026, 12:38 UTC
   investigating
   Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
6. Oct 19, 2026, 12:47 UTC
   investigating
   Twilio customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
7. Oct 19, 2026, 14:08 UTC
   monitoring
   We have observed a recovery in voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
8. Oct 19, 2026, 15:21 UTC
   resolved
   The incident has been resolved and voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers are operating normally.

Updates as published by Twilio (original).