Minor incident

Mews: Delays in accounting ledgers and trial balance updates

Affected: Mews Operations

Current status of Mews: Operational — live Mews status

Timeline

1. Oct 19, 2026, 09:10 UTC
   identified
   We’re aware that accounting ledger data is being processed with a delay. Because of this, accounting ledgers may not show the latest transactions, and generated trial balances may take longer than usual to produce. No data has been lost. All pending transactions will appear in the ledgers once processing catches up. Our team is working on a fix, and we’ll post another update as soon as we have more information. We apologise for the inconvenience.
2. Oct 19, 2026, 19:31 UTC
   resolved
   This issue is resolved. All accounting ledger data has been processed, and accounting ledgers are now up to date for all properties. All pending trial balances have been generated, and new ones are being generated without delay. No data was lost. We apologise for the inconvenience and thank you for your patience.

Updates as published by Mews (original).