Minor incident

Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Oct 16, 2026, 14:44 UTC

started

10:14 UTC

resolved October 17, 2026

19 h 29 min

duration

Affected: SMS, Latin America

Current status of Twilio: Minor issues — live Twilio status

Timeline

Oct 16, 2026, 14:44 UTC
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 2026, 15:44 UTC
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 2026, 17:45 UTC
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 16, 2026, 21:45 UTC
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 17, 2026, 05:08 UTC
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 2026, 10:14 UTC
resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.

Updates as published by Twilio (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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Zapier 14:10 UTC · Errors publishing Zaps from Guided Templates with app approvals enabled
Expo 14:07 UTC · Elevated iOS submission error rates
Snap One 13:59 UTC · We have identified a problem with Control4 Mobile Anywhere Access
Untappd 13:58 UTC · Delayed background processing
Dialogue 13:47 UTC · Le système ne parvient pas à envoyer des fax // System failing to send faxes

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