Minor incident

Dialogue: Le système ne parvient pas à envoyer des fax // System failing to send faxes

Oct 16, 2026, 13:47 UTC

started

14:51 UTC

resolved

1 h 04 min

duration

Affected: Care Platform

Current status of Dialogue: Operational — live Dialogue status

Timeline

Oct 16, 2026, 13:47 UTC
investigating
We are currently investigating this issue.
Oct 16, 2026, 14:11 UTC
identified
The issue has been identified and a fix is being implemented.
Oct 16, 2026, 14:45 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 16, 2026, 14:51 UTC
resolved
This incident has been resolved.

Updates as published by Dialogue (original).

This was part of a wider event: 12 services reported incidents within the hour.

CM.com 14:45 UTC · Mobile Service Cloud - Degraded performance
Twilio 14:44 UTC · SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil
Anaplan 14:44 UTC · Platform Alerts
WiscNet 14:28 UTC · [2304841] Mequon-Thiensville School District - 400556 - Router Unreachable
Northwestern Information Technology 14:28 UTC · Intercampus Connectivity - Reduced Capacity
OpenText 14:13 UTC · Core Management Console experienced intermittent login failures
OneIT 14:11 UTC · UTK Websites Unavailable
Zapier 14:10 UTC · Errors publishing Zaps from Guided Templates with app approvals enabled
Expo 14:07 UTC · Elevated iOS submission error rates
Snap One 13:59 UTC · We have identified a problem with Control4 Mobile Anywhere Access
Untappd 13:58 UTC · Delayed background processing
Twilio 13:55 UTC · Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Blackbaud 13:43 UTC · Active Issue Alert – Blackbaud Luminate Online - 000698078
Scaleway 13:22 UTC · [GAPI] - [Global] - Qwen3 Embeddings produces timeouts
ISS 13:17 UTC · Cluster networking issue