Major incident

Snap One: We have identified a problem with Control4 Mobile Anywhere Access

Oct 16, 2026, 13:59 UTC

started

16:37 UTC

resolved

2 h 38 min

duration

Affected: Service: Control4 Access Anywhere

Current status of Snap One: Operational — live Snap One status

Timeline

Oct 16, 2026, 13:59 UTC
identified
We are aware of the impacts on Control4 Mobile Anywhere Access and are actively engaged in determining the cause. More details will follow. Thanks, Your ADI Global Engineering team
Oct 16, 2026, 16:37 UTC
resolved
As of 12:30 EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your ADI Global Engineering team

Updates as published by Snap One (original).

This was part of a wider event: 12 services reported incidents within the hour.

CM.com 14:45 UTC · Mobile Service Cloud - Degraded performance
Twilio 14:44 UTC · SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil
Anaplan 14:44 UTC · Platform Alerts
WiscNet 14:28 UTC · [2304841] Mequon-Thiensville School District - 400556 - Router Unreachable
Northwestern Information Technology 14:28 UTC · Intercampus Connectivity - Reduced Capacity
OpenText 14:13 UTC · Core Management Console experienced intermittent login failures
OneIT 14:11 UTC · UTK Websites Unavailable
Zapier 14:10 UTC · Errors publishing Zaps from Guided Templates with app approvals enabled
Expo 14:07 UTC · Elevated iOS submission error rates
Untappd 13:58 UTC · Delayed background processing
Twilio 13:55 UTC · Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Dialogue 13:47 UTC · Le système ne parvient pas à envoyer des fax // System failing to send faxes
Blackbaud 13:43 UTC · Active Issue Alert – Blackbaud Luminate Online - 000698078
Scaleway 13:22 UTC · [GAPI] - [Global] - Qwen3 Embeddings produces timeouts
ISS 13:17 UTC · Cluster networking issue