Minor incident

Daxko: Club Automation - Unexpected Email Messages

Affected: Club Automation

Current status of Daxko: Operational — live Daxko status

Timeline

1. Nov 3, 2026, 16:19 UTC
   investigating
   We are investigating reports that some recipients may have received unexpected email messages that appeared to come from a Club Automation organization. We are working to stop unauthorized sending and will share updates as we learn more.
2. Nov 3, 2026, 16:37 UTC
   investigating
   We have secured the staff account associated with the unexpected email messages and ended that user's active sign-in session. We are continuing to investigate and working to prevent further unauthorized email activity. We will share updates as we learn more.
3. Nov 3, 2026, 17:05 UTC
   resolved
   We have stopped the unauthorized email messages tied to this incident, secured the affected staff sign-in, and confirmed that no other accounts sent unexpected messages. We will continue monitoring for unusual email activity and are working on additional safeguards. This incident is resolved.

Updates as published by Daxko (original).