Major incident
Thomson Reuters Legal: HighQ US Service Interuption
Jul 31, 2026, 15:01 UTC
started
17:49 UTC
resolved
2 h 48 min
duration
Affected: USA HighQ (Collaborate)
Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status
Timeline
- Jul 31, 2026, 15:01 UTCinvestigatingWe are currently investigating an issue affecting a subset of instances in HighQ US
- Jul 31, 2026, 15:47 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Jul 31, 2026, 17:49 UTCresolvedThis incident is resolved, and all functionality is operating normally
Updates as published by Thomson Reuters Legal (original).
Other services with incidents at the same time
This was part of a wider event: 33 services reported incidents within the hour.
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