Critical incident

AnyDesk: Major outage - my.anydesk II

Jun 27, 2026, 13:46 UTC
started
17:17 UTC
resolved June 28, 2026
27 h 31 min
duration

Affected: Customer Portal

Current status of AnyDesk: Operational — live AnyDesk status

Timeline

  1. Jun 27, 2026, 13:46 UTC
    investigating
    We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
  2. Jun 27, 2026, 14:59 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Jun 27, 2026, 15:27 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Jun 27, 2026, 15:27 UTC
    monitoring
    We are continuing to monitor for any further issues.
  5. Jun 28, 2026, 17:17 UTC
    resolved
    We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.

Updates as published by AnyDesk (original).

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