Minor incident

Staffbase: [European System] [App/Intranet] – Degraded performance in App/Intranet

Current status of Staffbase: Operational — live Staffbase status

Timeline

1. Nov 6, 2026, 08:00 UTC
   investigating
   Affected feature: App/Intranet Since this morning, some customers on the European System have been experiencing slow loading times or unresponsive behavior in App/Intranet. We have identified the cause of the performance issues. Our teams are actively working to implement a fix and restore full functionality. We will provide a further update as soon as the fix is in place. You can see on which system your application is hosted by going to the Studio > Settings > API Access tab. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [[email protected]](mailto:[email protected]).
2. Nov 6, 2026, 08:15 UTC
   monitoring
   [European System] [App/Intranet] – Degraded performance in App/Intranet Affected feature: App/Intranet Performance on the European System has returned to normal levels, and App/Intranet is responding as expected again. We will continue to monitor the system closely to ensure performance remains stable. If you continue to experience slow or unresponsive behavior, please contact our support at [[email protected]](mailto:[email protected]).
3. Nov 6, 2026, 13:21 UTC
   resolved
   The performance issues affecting the European System have been fully resolved. A Post Mortem for this incident will be published following our internal review. We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at [[email protected]](mailto:[email protected]).

Updates as published by Staffbase.