No impact incident

Socure: RETROACTIVE: [SEV3] - Sandbox RiskOS Webhooks Not Firing

Oct 27, 2026, 17:08 UTC

started

16:00 UTC

resolved

—

duration

Current status of Socure: Operational — live Socure status

Timeline

Oct 27, 2026, 16:00 UTC
resolved
On October 27, 2026, some customers were unable to receive RiskOS Sandbox webhooks. The issue was caused by invalid webhook configurations that caused the Sandbox notification sender to stop processing events. The malformed configurations have since been corrected. All processing has recovered and webhook delivery has successfully resumed

Updates as published by Socure (original).

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