OutageDB

Snap One outage history and status

Is Snap One down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.88%
uptime, 90 days
2
incidents, 90 days
1 h 45 min
median time to fix
Oct 16, 2026
last incident

Snap One components

Third Party Dependencies Health (e.g., Amazon, Akamai, The Weather Channel, etc.)

Third Party Integrations Health (e.g., Spotify, Jandy, Tidal, etc.)

Clare Health

Control4 Health

Luma Service Health

OvrC Health

SnapOne Websites Health

Snap One outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 1 incidents, 1440 min of major outage 1 Feb Mar: 2 incidents, 0 min of major outage 2 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 1 incidents, 66 min of major outage 1 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 2 incidents, 158 min of major outage 2 Oct
Snap One incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 16, 2026, 13:59 UTC We have identified a problem with Control4 Mobile Anywhere Access
Service: Control4 Access Anywhere
 Major 2 h 38 min
Oct 6, 2026, 14:50 UTC Control4 - Identified issue with cloud provider impacting services
Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Amazon Web Services, Service: Control4 Access Anywhere, Service: Control4 APIs, Service: Control4 Composer Express
 Minor 51 min
Jun 3, 2026, 18:07 UTC Snap One DDNS: Issue creating new DDNS entries
Service: Snap One DDNS [Luma, Wattbox, and other products]
 Minor 19 h 57 min
May 18, 2026, 16:06 UTC OvrC Email Delivery Issue Identified
Service: OvrC Notifications
 Major 1 h 06 min
Apr 20, 2026, 18:46 UTC Control4 - Composer Pro Remote Access Issue
Service: Control4 Access Anywhere, Service: Control4 Composer Express, Service: Control4 Composer Pro
 No impact 20 min
Apr 4, 2026, 17:29 UTC Control4 app - media events not available through history No impact 44 h 08 min
Mar 17, 2026, 15:11 UTC OvrC - Issue Fix Applied. Returning to normal.
Mobile App: OvrC, Mobile App: OvrC Connect, Service: OvrC Device Communication & Configuration, Service: OvrC Firmware Updates, Service: OvrC Login, Service: OvrC Notifications
 Minor 23 min
Mar 3, 2026, 00:59 UTC Control4 Cloud Impact - Issue Fix Applied. Returning to normal.
Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Service: Control4 Access Anywhere, Service: Control4 Alexa, Service: Control4 APIs, Service: Control4 Composer Pro
 Minor 3 h 57 min
Feb 4, 2026, 13:54 UTC We have identified a problem with Intercom Anywhere
Service: Control4 Intercom Anywhere
 Major 2 days 3 h
Jan 15, 2026, 17:49 UTC OvrC MFA and Account Creation - Issue Resolved. No impact —
Nov 18, 2025, 19:16 UTC Intermittent OvrC and Control4 mobile issues - workaround applied. No impact <1 min
Oct 20, 2025, 14:01 UTC We have identified a problem with OvrC service
Mobile App: Control4 Intercom Anywhere Android, Mobile App: OvrC, Mobile App: Control4 Intercom Anywhere iOS, Mobile App: OvrC Connect, Amazon Web Services, Mobile App: Control4 OS 2.x Android
 Critical 5 h 38 min
Oct 20, 2025, 11:18 UTC Due to cloud provider issue OvrC notifications and Control 4 intercom Anywhere push notifications were impacted. Issue Resolved.
Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS, Service: OvrC Notifications, Service: Control4 Alexa, Service: Control4 Google Assistant
 No impact <1 min
Oct 6, 2025, 18:32 UTC Lutron LEAP Integration Update No impact 43 days 2 h
Oct 1, 2025, 20:10 UTC Luma X00 and X10 - Password Reset Issue Identified. Investigation underway.
Service: Luma X10
 Minor 7 days 19 h
Sep 11, 2025, 19:58 UTC We have identified a problem with OvrC Device Services
Service: OvrC Device Communication & Configuration
 No impact 9 min
Aug 19, 2025, 13:37 UTC We have identified a problem with Composer Pro remote system connection
Service: Control4 Composer Pro
 Major 1 h 54 min
Aug 5, 2025, 17:36 UTC C4 Remote Connections - Issue identified and fix applied. Returning to normal.
Mobile App: Control4 OS 3.x Android, Mobile App: Control4 OS 3.x iOS, Service: Control4 Access Anywhere, Service: Control4 Composer Pro, Service: Control4 Intercom Anywhere
 Minor 43 min
Jul 28, 2025, 15:13 UTC Difficulty accessing Knowledge Base / Tech Community
Website: dealer.control4.com, Website: dealer-emea.control4.com
 Minor 1 h 57 min
Jul 15, 2025, 00:20 UTC Control4 Cloud Services Issue Identified. Investigation underway.
Service: Control4 Access Anywhere, Service: Control4 Intercom Anywhere
 Minor 35 min
Jul 10, 2025, 20:53 UTC Luma View Mobile App Issue Identified. Investigation underway.
Mobile App: Luma View
 Major 24 h 05 min
Jun 27, 2025, 21:45 UTC Control4 Connect subscriptions Issue Identified. Investigation underway.
Mobile App: Control4 Intercom Anywhere Android, Mobile App: Control4 Intercom Anywhere iOS
 Minor 1 h 29 min
Jun 25, 2025, 18:22 UTC We have identified a problem with text message 2FA on OvrC
Service: OvrC Login
 Minor 5 h 35 min
Jun 4, 2025, 17:48 UTC C4 - Remote Access via Composer Service Degraded
Service: Control4 Composer Pro
 Minor 28 h 43 min
Jun 4, 2025, 15:48 UTC C4 - Remote Access via Composer Service Degraded
Service: Control4 Composer Pro
 Minor 1 h 23 min

50 incidents in our archive since August 29, 2024.

When and where Snap One fails

By weekday

Most incidents start on Wed.

  • Mon8
  • Tue13
  • Wed14
  • Thu10
  • Fri4
  • Sat1
  • Sun0

Most affected, last 12 months

  • Service: Control4 Access Anywhere4
  • Service: Control4 Composer Pro3
  • Service: Control4 Intercom Anywhere3
  • Mobile App: Control4 Intercom Anywhere Android2
  • Mobile App: Control4 Intercom Anywhere iOS2
  • Service: Control4 APIs2
  • Service: Control4 Composer Express2
  • Service: Control4 Storage2

When Snap One went down with others

Other other services

FAQ

Is Snap One down right now?
At our last check Snap One's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Snap One go down?
Snap One reported 2 incidents in the last 90 days (1 major or critical), with 158 minutes of major outage: 99.88% uptime.
When was the last Snap One outage?
The latest reported incident started on Oct 16, 2026, 13:59 UTC: "We have identified a problem with Control4 Mobile Anywhere Access", resolved after 2 h 38 min.
How long do Snap One outages last?
Half of Snap One's incidents in the last 90 days were resolved within 1 h 45 min.

Source: Snap One official status page · RSS of Snap One incidents · status badge for your site