Major incident

SEVENROOMS: SevenRooms Partial Outage Affecting VMS and Widgets

Current status of SEVENROOMS: Operational — live SEVENROOMS status

Timeline

1. Sep 7, 2026, 09:24 UTC
   identified
   We're investigating a partial service outage preventing some venues and guests from accessing SevenRooms. Our engineering team is actively working to identify the cause. We'll provide another update by 5:40 AM ET.
2. Sep 7, 2026, 09:54 UTC
   monitoring
   Service is recovering and SevenRooms is accessible again. Our engineering team is monitoring closely to confirm stability. We'll provide another update by 6:10 AM ET.
3. Sep 7, 2026, 10:18 UTC
   identified
   Following the earlier recovery, some users may experience slowness accessing VMS and Widgets. Our engineering team is actively working to resolve the issue. We'll provide another update by 6:40 AM ET.
4. Sep 7, 2026, 10:51 UTC
   identified
   Our engineering team is actively working to resolve the issue. We'll provide another update by 7:15 AM ET.
5. Sep 7, 2026, 11:27 UTC
   monitoring
   Service is returning to normal across SevenRooms. Our engineering team remains engaged and monitoring closely to confirm stability.
6. Sep 7, 2026, 13:07 UTC
   resolved
   This incident is resolved and SevenRooms is fully operational. A mitigation at 8:27 AM ET restored normal operation, and systems have remained stable since.

Updates as published by SEVENROOMS (original).