Minor incident

Cielo: Queda na conversão de pagamentos via QR Code nos produtos Pix Bancos e Pix Cielo

Oct 9, 2026, 23:38 UTC

started

00:23 UTC

resolved October 10, 2026

45 min

duration

Affected: Pix

Current status of Cielo: Operational — live Cielo status

Timeline

Oct 9, 2026, 23:38 UTC
investigating
Identificamos queda nos pagamentos de QR CODE via PIX e PIX Bancos devido a indisponibilidade no BACEN, caso segue em avaliação.
Oct 9, 2026, 23:38 UTC
investigating
Incidente segue em análise pelo BACEN
Oct 10, 2026, 00:23 UTC
resolved
Ambiente normalizado

Updates as published by Cielo (original).

This was part of a wider event: 15 services reported incidents within the hour.

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Sprout Social 22:53 UTC · Sprout Social Performance Issues
PlanetScale 22:53 UTC · AWS us-east-1 connectivity failures
JFrog Cloud 22:50 UTC · JFrog Cloud Platform outage affecting subset of customers in AWS US East region
Runway 22:44 UTC · We've identified a problem and are working on a fix
Experian B2B 22:42 UTC · Intermitência na solução Inteligência de Dispositivos