Minor incident

Scaleway: [Generative API] - [global] - GLM-5.3 timeouts

Oct 20, 2026, 15:31 UTC

started

open

no update since October 20, 2026

—

duration

Affected: fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3, Generative API

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

Oct 20, 2026, 15:31 UTC
investigating
Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
Oct 20, 2026, 15:42 UTC
monitoring
A fix has been implemented and we are monitoring the results.

Updates as published by Scaleway (original).

This was part of a wider event: 20 services reported incidents within the hour.

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Plex 15:44 UTC · Marketing site is down
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