Major incident
Sardine AI: Sanctions/PEP/Adverse Media provider outage
Mar 31, 2026, 15:41 UTC
started
16:31 UTC
resolved
50 min
duration
Affected: External Provider
Current status of Sardine AI: Operational — live Sardine AI status
Timeline
- Mar 31, 2026, 15:41 UTCinvestigatingWe are currently investigating this issue
- Mar 31, 2026, 16:31 UTCresolvedThe issue has been resolved by the upstream provider, and operations have now returned to normal for Sanctions, PEP, and Adverse Media services.
Updates as published by Sardine AI (original).
Other services with incidents at the same time
- PDQ 16:23 UTC · Connect Incident: Issues with Automations and Reports
- Vimeo OTT 16:20 UTC · High latencies and error rates
- Kinsta 16:15 UTC · MyKinsta performance degradation
- Make 15:48 UTC · Scenarios Execution Problems on US2
- GoFundMe Pro 15:27 UTC · Pages inaccessible
More Sardine AI incidents
- October 1, 2026 Elevated latency on multiple APIs in PROD-EU
- September 27, 2026 Prod Australia instance performance degradation (v1/customers API and v1/issuing/risks API)
- September 16, 2026 Sandbox EU degradation
- July 24, 2026 Customer Intelligence tab in US Production Dashboard not showing sessions/transactions
- July 16, 2026 Degraded Performance for EU Dashboard
- May 6, 2026 Increased latency in PROD US for /v1/customers and /v1/issuing/risks endpoints