Sardine AI incidents — OutageDBIncidents reported by Sardine AIhttps://outagedb.com/Major Sardine AI incident: Elevated latency on multiple APIs in PROD-EUhttps://outagedb.com/status/sardine-ai/2026-10-01-elevated-latency-on-multiple-apis-in-prod-eu/https://outagedb.com/status/sardine-ai/2026-10-01-elevated-latency-on-multiple-apis-in-prod-eu/Resolved after 5 h 09 min.Thu, 01 Oct 2026 14:49:34 GMTMinor Sardine AI incident: Prod Australia instance performance degradation (v1/customers API and v1/issuing/risks API)https://outagedb.com/status/sardine-ai/2026-09-27-prod-australia-instance-performance-degradation-v1-customers/https://outagedb.com/status/sardine-ai/2026-09-27-prod-australia-instance-performance-degradation-v1-customers/Resolved after 41 min.Sun, 27 Sep 2026 21:56:17 GMTMinor Sardine AI incident: Connection Graph Pipeline Delay – Prod EUhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 3 h 13 min.Thu, 17 Sep 2026 08:12:39 GMTMajor Sardine AI incident: Sandbox EU degradationhttps://outagedb.com/status/sardine-ai/2026-09-16-sandbox-eu-degradation/https://outagedb.com/status/sardine-ai/2026-09-16-sandbox-eu-degradation/Resolved after 3 h 11 min.Wed, 16 Sep 2026 12:08:14 GMTMinor Sardine AI incident: Advanced Aggregations — Degraded Performancehttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 5 h 31 min.Fri, 04 Sep 2026 22:19:23 GMTMajor Sardine AI incident: Customer Intelligence tab in US Production Dashboard not showing sessions/transactionshttps://outagedb.com/status/sardine-ai/2026-07-24-customer-intelligence-tab-in-us-production-dashboard-not/https://outagedb.com/status/sardine-ai/2026-07-24-customer-intelligence-tab-in-us-production-dashboard-not/Resolved after 1 h 25 min.Fri, 24 Jul 2026 00:42:27 GMTMajor Sardine AI incident: Degraded Performance for EU Dashboardhttps://outagedb.com/status/sardine-ai/2026-07-16-degraded-performance-for-eu-dashboard/https://outagedb.com/status/sardine-ai/2026-07-16-degraded-performance-for-eu-dashboard/Resolved after 1 h 46 min.Thu, 16 Jul 2026 12:40:01 GMTMinor Sardine AI incident: Performance degradation on APIshttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after <1 min.Wed, 15 Jul 2026 19:56:08 GMTMinor Sardine AI incident: Performance degradation on APIshttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 5 h 42 min.Tue, 30 Jun 2026 13:58:51 GMTMinor Sardine AI incident: Increased latency in PROD US instance APIhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 1 h 03 min.Thu, 25 Jun 2026 15:20:35 GMTMinor Sardine AI incident: Elevated latency for EU instance APIhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 50 min.Tue, 02 Jun 2026 17:43:48 GMTNo impact Sardine AI incident: Degraded API Latencyhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after <1 min.Fri, 22 May 2026 22:00:00 GMTMinor Sardine AI incident: Documentation is temporarily not availablehttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 20 min.Wed, 20 May 2026 09:48:07 GMTMinor Sardine AI incident: Dashboard instability while loading certain entities might ocurrhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 13 h.Tue, 12 May 2026 23:16:55 GMTMinor Sardine AI incident: Dashboard latency when accessing certain itemshttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 4 h 29 min.Tue, 12 May 2026 16:11:09 GMTMajor Sardine AI incident: Increased latency in PROD US for /v1/customers and /v1/issuing/risks endpointshttps://outagedb.com/status/sardine-ai/2026-05-06-increased-latency-in-prod-us-for-v1-customers/https://outagedb.com/status/sardine-ai/2026-05-06-increased-latency-in-prod-us-for-v1-customers/Resolved after 1 h 10 min.Wed, 06 May 2026 17:01:07 GMTMajor Sardine AI incident: India and Australia dashboard can't be accessedhttps://outagedb.com/status/sardine-ai/2026-04-22-india-and-australia-dashboard-can-t-be-accessed/https://outagedb.com/status/sardine-ai/2026-04-22-india-and-australia-dashboard-can-t-be-accessed/Resolved after 45 min.Wed, 22 Apr 2026 00:14:28 GMTMajor Sardine AI incident: Sanctions/PEP/Adverse Media provider outagehttps://outagedb.com/status/sardine-ai/2026-03-31-sanctions-pep-adverse-media-provider-outage/https://outagedb.com/status/sardine-ai/2026-03-31-sanctions-pep-adverse-media-provider-outage/Resolved after 50 min.Tue, 31 Mar 2026 15:41:23 GMTMinor Sardine AI incident: Issue with logging in the Dashboardhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 18 h 38 min.Mon, 16 Mar 2026 16:30:23 GMTMinor Sardine AI incident: Persistent Tags can't be created in Production UShttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 3 h 13 min.Wed, 11 Mar 2026 22:01:06 GMTMajor Sardine AI incident: Elevated API latencyhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 31 min.Wed, 04 Mar 2026 22:09:28 GMTMajor Sardine AI incident: Issue with displaying some sessions on the Dashboardhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 48 min.Mon, 02 Mar 2026 18:25:09 GMTNo impact Sardine AI incident: SSN KYC enrichment partial outagehttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after —.Tue, 24 Feb 2026 01:13:58 GMTMajor Sardine AI incident: AI agents latency expected due to provider issuehttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 4 h 09 min.Thu, 19 Feb 2026 16:50:24 GMTMajor Sardine AI incident: Issues when displaying sessions in Dashboardhttps://outagedb.com/status/sardine-ai/https://outagedb.com/status/sardine-ai/Resolved after 2 h 02 min.Thu, 19 Feb 2026 14:56:14 GMT