Minor incident

Sage: Sage Intacct - Operational

Oct 29, 2026, 09:29 UTC
started
15:56 UTC
resolved October 30, 2026
30 h 27 min
duration

Affected: Sage Intacct

Current status of Sage: Operational — live Sage status

Timeline

  1. Oct 29, 2026, 09:29 UTC
    investigating
    We are investigating a potential issue with the service. An update will be provided within 30 minutes.
  2. Oct 29, 2026, 10:18 UTC
    investigating
    We have identified an issue preventing a small subset of customers in Europe from logging in to Sage Intacct. Customers are presented with “IP address is not valid” error message. We are currently investigating.
  3. Oct 29, 2026, 12:46 UTC
    monitoring
    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
  4. Oct 30, 2026, 15:56 UTC
    resolved
    The issue is resolved and Sage Intacct continues to perform as expected.

Updates as published by Sage (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

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