Minor incident

Voximplant: Degradation: PSTN connectivity - inbound, PSTN connectivity - outbound, SIP connectivity

Affected: PSTN inbound, PSTN connectivity - outbound, PSTN connectivity - inbound, PSTN outbound, SIP connectivity

Current status of Voximplant: Minor issues — live Voximplant status

Timeline

1. Oct 29, 2026, 09:45 UTC
   investigating
   We are observing an incident affecting the establishment and routing of inbound calls in the Europe. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Europe region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN). We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the Europe region. Users may experience a partial degradation of SIP-based voice services.
2. Oct 29, 2026, 11:10 UTC
   resolved
   This incident has been resolved.

Updates as published by Voximplant (original).