No impact incident

GMO GlobalSign: GCC: certificate issuance problem

Affected: Certificate Issuance

Current status of GMO GlobalSign: Operational — live GMO GlobalSign status

Timeline

1. Oct 29, 2026, 09:28 UTC
   identified
   We are currently investigating an issue affecting multiple services. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. Occurred at: October 29, 08:35 UTC ■Scope of impact - Certificate issuance via the GUI - Certificate issuance via the SSL API - SSL (Access to Domain Validation URL) - Certificate issuance via the ePKI API - EPKI (Access to certificate acquisition URL) - Certificate issuance via the JCAN GUI - Certificate issuance via the JCAN API [Note] There is no impact on the use of issued certificates or on revocation checks.
2. Oct 29, 2026, 09:36 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 29, 2026, 09:40 UTC
   resolved
   This incident has been resolved.

Updates as published by GMO GlobalSign (original).