Critical incident

Printavo: SanMar outage in product results

Affected: Product Catalog

Current status of Printavo: Operational — live Printavo status

Timeline

1. Sep 7, 2026, 19:11 UTC
   investigating
   We are currently investigating an issue in which SanMar products are not being returned in product search results, and for ones that are, are returning an incorrect $0 price.
2. Sep 7, 2026, 19:56 UTC
   identified
   We have identified an issue within the SanMar API and have reached out to our representatives. We expect that this issue will continue to tomorrow but will update further if anything changes.
3. Sep 8, 2026, 19:09 UTC
   resolved
   This incident has been resolved.

Updates as published by Printavo (original).