Major incident

Printavo: Email Deliverability Issues

Apr 8, 2026, 20:12 UTC
started
23:49 UTC
resolved
3 h 37 min
duration

Affected: Email

Current status of Printavo: Operational — live Printavo status

Timeline

  1. Apr 8, 2026, 20:12 UTC
    monitoring
    We are aware of messages being sent from Printavo failing to arrive at Google addresses. This is an issue within Google's workspace system that is currently under investigation by their team, please see the following link for updates: https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT At the moment, Zendesk is similarly affected, and we are experiencing delays receiving support-related email. If you need to reach out to Printavo's Customer Support team, you can contact us directly via the webform (https://support.printavo.com/hc/en-us/requests/new) or by calling us at (800) 213-9317. We appreciate your patience at this time.
  2. Apr 8, 2026, 23:49 UTC
    resolved
    Google has reportedly fixed the issue and we can expect backlogged emails to trickle in over the next few hours. https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT

Updates as published by Printavo (original).

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