Major incident

PowerSchool Products: Analytics Dashboard (A&I)

Affected: Analytics & Insights

Current status of PowerSchool Products: Operational — live PowerSchool Products status

Timeline

1. Sep 30, 2026, 16:40 UTC
   investigating
   We are currently investigating an issue affecting Analytics & Insights (A&I) that may cause intermittent access issues or prevent some users from viewing dashboards and reporting data. Our team is actively working to restore normal service and will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience. PowerSchool Support Team
2. Sep 30, 2026, 19:02 UTC
   monitoring
   We have implemented mitigation measures and are seeing service stability improve within Analytics & Insights (A&I). Our team continues to closely monitor the environment to ensure services remain healthy and to confirm full resolution of the issue. We will provide additional updates as they become available. PowerSchool Support Team
3. Sep 30, 2026, 19:31 UTC
   resolved
   The issue affecting Analytics & Insights (A&I) has been resolved, and services have returned to normal operation. Our team has restored functionality and continues to monitor the environment to ensure stability. We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the issue. PowerSchool Support Team

Updates as published by PowerSchool Products (original).