OutageDB

Critical incident

Permutive: Permutive API outage

Sep 1, 2026, 14:27 UTC
started
14:43 UTC
resolved
17 min
duration

Affected: Permutive API, Routing

Current status of Permutive: Operational — live Permutive status

Timeline

  1. Sep 1, 2026, 14:27 UTC
    investigating
    We are investigating an outage of Permutive API.
  2. Sep 1, 2026, 14:35 UTC
    monitoring
    A fix has been implemented and we're continuing to monitor.
  3. Sep 1, 2026, 14:43 UTC
    resolved
    Between 14:10 and 14:30 UTC, the Permutive API experienced an outage. During this period we were unable to receive events and identities. User targeting was unaffected. However, events sent during this window were not collected, and will therefore be missing from two areas: Routing Insights Data collected outside this window is unaffected. The issue is now resolved and event collection has returned to normal.

Updates as published by Permutive (original).

Other services with incidents at the same time

This was part of a wider event: 74 services reported incidents within the hour.

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