Minor incident
OpenAI: Delayed Costs data in the Compliance API
Oct 14, 2026, 17:00 UTC
started
10:44 UTC
resolved October 16, 2026
41 h 44 min
duration
Current status of OpenAI: Operational — live OpenAI status
Timeline
- Oct 14, 2026, 17:00 UTCidentifiedWe have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
- Oct 14, 2026, 17:02 UTCidentifiedWe have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
- Oct 14, 2026, 20:00 UTCidentifiedWe have identified an issue causing delays in publishing organization cost data through the Costs API. A fix is in progress and currently undergoing testing. API and ChatGPT usage are not affected, and other reporting channels remain available. We are continuing work to restore normal data freshness.
- Oct 15, 2026, 22:36 UTCmonitoringWe have deployed a fix and are monitoring recovery. Costs data in the Compliance API remains delayed while we process the backlog. We will provide further updates as processing catches up.
- Oct 16, 2026, 10:44 UTCresolvedAll impacted services have now fully recovered.
Updates as published by OpenAI.
Other services with incidents at the same time
- Worldpay 18:00 UTC · INC0689569 - Latin American (LatAm) Acquiring - Transaction Authorizations - Prosa
- Pantheon Operations 17:52 UTC · Drupal core critical security update (CVE-2026-108097)
- Twilio 17:48 UTC · SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
- ThousandEyes 17:45 UTC · Service Degradation Affecting Dashboards Visualization in US2 Region
- Toast System 17:35 UTC · 10/14/2026 - Sling Latency Issues
- LiveRamp External 17:34 UTC · Intermittent issues impacting Connect UI
- Optum 17:23 UTC · System Incident - Medical Network - Batch - Production
- WiscNet 17:10 UTC · 401093 - Milton School District - Down
- Wiz 17:06 UTC · We are investigating an issue causing GitHub pull request scans to remain pending, potentially blocking merges where Wiz checks are required.
- WiscNet 17:05 UTC · [2303933] 401093 - Milton School District - Down
- Zoom 17:03 UTC · Service degradation affected Zoom AI Companion in US region
- WiscNet 16:42 UTC · [2303919] Wiscnet - Walworth School District - Down
- ThreatLocker 16:19 UTC · Degraded Performance on Instance G
- Brevo 16:14 UTC · Multiple Services Impacted
- IXOPAY 16:10 UTC · pciapply.com Portal Unavailable
More OpenAI incidents
- October 23, 2026 Degraded experience with ChatGPT app connections using CIMD
- October 23, 2026 Help Center Chat Support Degraded
- October 23, 2026 Delays in customer support responses
- October 22, 2026 New Ad Accounts failing to provision admins
- October 22, 2026 Degraded Performance of Dots on Enterprise
- October 22, 2026 Elevated ChatGPT conversation and Responses API errors