No impact incident

Optimizely Service: Optimizely Graph - All region's production clusters experienced failed stored queries

Sep 30, 2026, 13:57 UTC
started
18:07 UTC
resolved
4 h 10 min
duration

Affected: Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region

Current status of Optimizely Service: Operational — live Optimizely Service status

Timeline

  1. Sep 30, 2026, 13:57 UTC
    monitoring
    We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
  2. Sep 30, 2026, 18:07 UTC
    resolved
    This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.

Updates as published by Optimizely Service (original).

Other services with incidents at the same time

This was part of a wider event: 47 services reported incidents within the hour.

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