OutageDB

Minor incident

Optimizely Service: Content Graph Performance Degradation

Oct 9, 2026, 13:24 UTC
started
13:41 UTC
resolved
17 min
duration

Affected: Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, Optimizely Graph - UAEN Region

Current status of Optimizely Service: Operational — live Optimizely Service status

Timeline

  1. Oct 9, 2026, 13:24 UTC
    investigating
    We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.
  2. Oct 9, 2026, 13:41 UTC
    resolved
    The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.

Updates as published by Optimizely Service (original).

Other services with incidents at the same time

This was part of a wider event: 47 services reported incidents within the hour.

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